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Context Help

If you lose your way inside our Control Panel, the very first thing you should do is click the Help button, which is visible on each and every page. A popup will show up. It comprises in-depth info about all the actions that you can perform on the given page. Each popup opens on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a wide array of tutorial video clips demonstrating how to work with our Control Panel. They're intended for those of you who want to see how things are getting done instead of only reading articles. In this way, anyone can swiftly find their way around our web hosting Control Panel by merely watching our step-by-step tutorial videos.

F.A.Q.

If you can't find the answer you are looking for, have a glimpse at our comprehensive FAQ section, which contains questions asked by actual people and offers practical solutions. We frequently "revamp" our Frequently Asked Questions section with new Q&A's so as to embrace all the new additions and innovations related to our system.

Ticketing System

If you still can't discover the answer you need in the Frequently Asked Questions section either, we have a excellent team of client support engineers available 24x7 and ready to assist you with any question. Each support ticket you open will be replied to in less than sixty minutes (the average trouble ticket response time is only 20 minutes), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 281343

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com